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TractorNuity Service Bulletin
TNB02600044Critical

BigDog Stout / Stout MP fire-hazard recall, MY2018-2019 (CPSC 2019)

BigDog · 2018–2019 · Published

CPSC 2019 Recall Alert. Excel Industries recall of zero-turn mowers sold under Hustler FasTrak, Hustler FasTrak SDX, BigDog Stout, and BigDog Stout MP brand names. Serial range 18058001-19028225. Sold June 2018 - March 2019 for $6,800-$9,400. Fire hazard. This bulletin covers the BigDog portion: Stout and Stout MP. Sibling: TNB02600047 (Hustler FasTrak / FasTrak SDX). Free dealer repair.

Details

## Affected machines Excel Industries recall of zero-turn mowers manufactured June 2018 through March 2019. This bulletin covers the **BigDog portion** of the recall: - BigDog Stout - BigDog Stout MP BigDog mowers are sold in **red**. Brand name is on a decal located in the front below the seat. Model name and serial number are on a tag on the **right side of the mower behind the seat**. ### Affected serial-number range Serial numbers between **18058001** and **19028225**. The serial-number prefix encodes the production date: 18 = 2018; 19 = 2019. Mowers built outside this range are not in scope. The Hustler portion of the same recall (FasTrak, FasTrak SDX) is covered by sibling bulletin **TNB02600047**. ## Issue The recall is a **fire hazard** in the fuel system on this production batch (June 2018 - March 2019). Specifics of the failure mode are documented in the CPSC notice and Excel's recall page. ## What to do 1. Check your mower's serial number against the range above (18058001-19028225). The serial number is on a tag on the right side behind the seat. 2. If your mower is in scope, **stop using it immediately**. 3. Contact Excel Industries at (844) 594-2448 Monday-Friday 8 a.m. - 5 p.m. CT. 4. Visit https://www.bigdogmowerco.com and click "Product Recall Info" for more information. 5. Free dealer repair through any authorized BigDog dealer. 6. Excel was contacting all known purchasers directly at recall time. ## Hazard Severity is rated **critical** because of the fire risk. ## Related bulletins - **TNB02600047** covers the Hustler FasTrak / FasTrak SDX portion of this same recall. - **TNB02600043** covers an earlier (2012) BigDog vent-valve fitting recall on different production years. - **TNB02600045** covers the more recent (2024) BigDog Stout MP portion of CPSC 24-256 (Kawasaki voltage regulator). ## Source - U.S. Consumer Product Safety Commission, "Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)," 2019. - Sold at authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.

Affected equipment

  • BigDog Stout 54 (Stout Series)
  • BigDog Stout 60 (Stout Series)
  • BigDog Stout MP 54 (Stout Series)
  • BigDog Stout MP 60 (Stout Series)

Sources

Important: TractorNuity makes a best effort to track known defects and concerns via publicly available data. TractorNuity's ownership group however does not have relationships with manufactures to be alerted to defects as they are identified. Regular maintenance and safe operation of any equipment is always the sole responsibility of the operator.

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