Skip to content
TractorNuity
Log inSign up
TractorNuity Service Bulletin
TNB02600046Critical

Hustler 1500 / FasTrak / FasTrak Super Duty / Sport / Super Z / X-ONE fuel-tank vent valve fitting fire-hazard recall (CPSC 13-704)

Hustler · 2010–2012 · Published

CPSC recall 13-704 (November 1, 2012) covers about 18,000 (combined Hustler + BigDog) Excel Industries lawn mowers. The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard. 152 incidents of vent valve fittings failing; no injuries or property damage. Sold September 2010 - May 2012 for $2,900-$21,000. This bulletin covers the Hustler ride-on portion of the recall: 1500 Riding Greens, FasTrak, FasTrak Super Duty, Sport, Super Z, X-ONE. The Hustler TrimStar (walk-behind) and BigDog portion are covered separately. Free dealer repair.

Details

## Affected machines About 18,000 (combined Hustler + BigDog) zero-turn riding mowers and walk-behind mowers manufactured by Excel Industries, sold **September 2010 through May 2012** for $2,900-$21,000. This bulletin covers the **Hustler ride-on (zero-turn)** portion. Hustler mowers are sold in **yellow**. The model name and serial number are on a tag on the **left side of the frame in front of the fender**. ### Affected Hustler models and serial-number ranges | Model | Type | Serial range | |---|---|---| | 1500 Riding Greens | Riding | 10062845 – 11081604 | | FasTrak | Zero-turn riding | 10121082 – 11120946 | | FasTrak Super Duty | Zero-turn riding | 10091717 – 12054999 | | Sport | Zero-turn riding | 10120377 – 12054999 | | Super Z | Zero-turn riding | 10109017 – 12054999 | | X-ONE | Zero-turn riding | 10090765 – 12022041 | The Hustler **TrimStar walk-behind** (serial 11033546-12054999) is also covered by the same recall but is out of scope for this bulletin since walk-behind mowers are not yet in the TractorNuity library. Note: the Hustler TrimStar zero-turn (added in this migration) is a different product from the walk-behind TrimStar in this recall. The BigDog portion of the same recall (A Series, C Series, R Diablo, R PowerBar, R Series, X Series, X Diablo) is covered by sibling bulletin **TNB02600043**. ## Issue The **fuel tank vent valve fitting** can fail to seal properly. Multiple owners reported the fitting **cracking** or **failing to seat** in the fuel-tank top, allowing fuel to slosh or leak out the vent. Fuel near a hot engine creates a fire hazard. Reported field incidents at time of recall: - 152 incidents of vent valve fittings failing - 0 injuries - 0 property damage reports The high incident count relative to the population (~0.85% failure rate at recall time) indicates this was a manufacturing-process issue rather than a wear-out failure mode. A field workaround documented by some owners is replacing the **hard plastic vent fitting** with an **orange rubber vent grommet** (a Hustler service bulletin 504 part) or applying a sealant under a re-seated fitting. However, the official remedy is the dealer-installed replacement under the recall. ## What to do 1. Check your model and serial number against the table above. 2. If your mower is in scope, **stop using it immediately**. 3. Contact a Hustler authorized dealer, or call Excel Industries at (800) 748-8223 Monday-Friday 8 a.m. - 5 p.m. CT. 4. Visit https://www.hustlerturf.com and click "Product Recall Information" for more information. 5. Free dealer repair (vent valve fitting replacement). ## Hazard Severity is rated **critical** because of the fire risk from fuel leakage. Although no fires or injuries had been reported at recall time, 152 fitting-failure incidents in two years is an unusually high incident rate. ## Related bulletins - **TNB02600043** covers the BigDog portion of CPSC 13-704 (A / C / R / X Series). ## Source - U.S. Consumer Product Safety Commission, "Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard," Recall Alert 13-704, November 1, 2012. - Sold at Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000. ## Library notes The recall-scope SKUs are added in this migration as legacy series rows ('FasTrak Legacy Series', 'Sport Legacy Series', '1500 Series') with explicit production-window year_start/year_end markers. Current production FasTrak / Super Z / X-ONE rows are also added in this migration but with different year_start values and are not in scope for this recall — owners should match against serial number, not just model name.

Affected equipment

  • Hustler 1500 Riding Greens (legacy) (1500 Series)
  • Hustler FasTrak (legacy) (FasTrak Legacy Series)
  • Hustler FasTrak Super Duty (legacy) (FasTrak Legacy Series)
  • Hustler Sport (legacy) (Sport Legacy Series)
  • Hustler Super Z 60 (Super Z Series)
  • Hustler Super Z 66 (Super Z Series)
  • Hustler Super Z 72 (Super Z Series)
  • Hustler X-ONE 52 (X-ONE Series)
  • Hustler X-ONE 60 (X-ONE Series)
  • Hustler X-ONE 72 (X-ONE Series)

Sources

Important: TractorNuity makes a best effort to track known defects and concerns via publicly available data. TractorNuity's ownership group however does not have relationships with manufactures to be alerted to defects as they are identified. Regular maintenance and safe operation of any equipment is always the sole responsibility of the operator.

Own one of these machines?

This bulletin has been available to TractorNuity account holders since . TractorNuity users with a matching machine received a notification about it automatically. Create a free account to track your equipment and get notified about issues that affect you.

Create a free account