TractorNuity Service Bulletin
TNB02600147Critical
John Deere X380/X390 wheel hub failure — loss of braking and propulsion, crash hazard (CPSC July 2022)
John Deere · 2022–2022 · Published
Voluntary recall of about 160 John Deere X380 and X390 Select Series lawn tractors sold April-May 2022. The wheel hubs were not manufactured to specifications and can fail, causing the tractor to lose braking and propulsion. Three reports of braking failure and one minor injury (bruises and abrasions) at time of recall.
Details
## Affected machines
This recall covers John Deere X380 and X390 lawn tractors sold from April 2022 through May 2022. Serial number ranges:
- X380 — no deck: 1M0X380DXNM130065 through 1M0X380DXNM130068
- X380 — 48-inch deck: 1M0X380AXNM132496 through 1M0X380AXNM132575
- X380 — 54-inch deck: 1M0X380BXNM131269, 1M0X380BXNM131261, 1M0X380BXNM131277 through 131302, 1M0X380BXNM131306 through 131310, and 1M0X380BXNM131312
- X390 — 48-inch deck: 1M0X390AXNM131261 through 131295 and 1M0X390AXNM131298 through 131300
The tractors are green and yellow with the model name printed on the side. The serial number is located on the frame on the front-right side near the engine.
## Hazard
The wheel hubs were not manufactured to specifications and can fail, causing the tractor to lose braking and propulsion. This poses crash and injury hazards.
## Remedy
Stop using the tractor immediately. Contact an authorized John Deere dealer for a free repair. John Deere is contacting all known purchasers directly.
Deere & Company contact: 1-800-537-8233 Monday-Friday 7am-7pm ET, Saturday 9am-3pm ET. CPSC recall number 22-756.
## Reports
Three reports of tractors not braking properly; one minor injury (bruises and abrasions) at time of recall.
Affected equipment
- John Deere X380 (Select X300 Series (2016+))
- John Deere X390 (Select X300 Series (2016+))
Sources
Important: TractorNuity makes a best effort to track known defects and concerns via publicly available data. TractorNuity's ownership group however does not have relationships with manufactures to be alerted to defects as they are identified. Regular maintenance and safe operation of any equipment is always the sole responsibility of the operator.
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